Faq

What payment methods do you accept?

We accept various payment methods including Visa, MasterCard, American Express, and PayPal for your convenience.

How long does shipping take?

Shipping typically takes between 5 to 7 business days within the United States. International shipping may take longer, depending on the destination.

Do you offer international shipping?

Yes, we offer international shipping to most countries. Please note that additional customs fees or import duties may apply.

What is your return policy?

We offer a 30-day return policy. Items must be returned in their original condition with all tags attached. Please contact our customer service for a return authorization.

How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or directly with the shipping carrier.

What materials are your jewelry made from?

Our jewelry is crafted from high-quality materials including sterling silver, gold plated brass, and natural gemstones to ensure durability and beauty.

Can I customize jewelry?

We currently offer limited customization options. Please see the product description or contact our customer service for more information.

Is there a warranty on your items?

All our jewelry comes with a one-year warranty against manufacturing defects. Please refer to our warranty policy for more details.

How do I care for my jewelry?

To maintain the beauty of your jewelry, store it in a dry place, avoid exposure to harsh chemicals, and clean it with a soft, dry cloth.

Can I place an order by phone?

Currently, we only accept orders through our website to ensure the accuracy and efficiency of your order processing.